Shipping and  delivery ploivy

                                                                                                                                                                                               Updat : 05-10-2024

At Klozin.com , we are committed to ensuring a smooth and reliable delivery experience for all our customers. Below are the details of our delivery policy:

1. Shipping Destinations

We currently offer shipping within the United States and selected international destinations. Please check the availability of delivery to your location during the checkout process.

2. Delivery Timeframes

    • Standard Shipping: 5-7 business days (within the United States).

    • Expedited Shipping: 2-3 business days (within the United States).

    • International Shipping: 7-14 business days, depending on the destination and customs clearance.

Please note that delivery times are estimates and may be subject to delays due to weather conditions, holidays, or other unforeseen circumstances.

3. Order Processing

Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking details.

4. Shipping Costs

Shipping costs are calculated based on the weight and destination of your order. Shipping options and their respective fees will be displayed during checkout before completing your purchase.

5. Order Tracking

After your order is shipped, a tracking number will be provided via email. You can use this number to track your order’s progress on our carrier’s website.

6. International Orders

For international shipments, customs and import duties may apply. These fees are the responsibility of the customer and are not included in our shipping charges. Please check with your local customs office for more information.

7. Delivery Issues

If your package is delayed or not received within the expected timeframe, please contact our customer service team at [sales@klozin.com] for assistance. We will work with our delivery partners to resolve any issues as quickly as possible.

8. Damaged or Missing Items

If your order arrives damaged or items are missing, please notify us within 48 hours of receiving the delivery. We will arrange for a replacement or issue a refund, depending on the circumstances.

9. Contact Information

WALEED PROLIFE LLC

Address :-  200 N VINEYARD BLVD STE A325 , HONOLULU, HAWAII 96817  USA

E-mail:- sales@klozin.com

Mobile:  +1914-520-0466