OUR Adress

200 N Vineyard Blvd Suite A325

200 N VINEYARD BLVD STE A325
HONOLULU, HAWAII 96817

FREQUENTLY ASKED QUESTIONS

1. What is Klozin.com?

Klozin.com is an online store offering a variety of trending, innovative products to make your life smarter and more convenient. We source high-quality items directly from trusted suppliers and ship them straight to your door.

2. How does shipping work?

We partner with global suppliers to bring you the best products. Shipping times may vary depending on the item and your location, usually taking 7-21 days. You will receive a tracking number as soon as your order ships.

3. Where do you ship from?

We source products from trusted suppliers worldwide, including countries like China, the US, and Europe. This allows us to offer unique, high-quality items at competitive prices.

4. Is shipping free?

Yes! We offer free shipping on all orders, no matter where you're located.

5. How can I track my order?

Once your order is processed and shipped, you will receive a tracking number via email. You can use this to monitor the delivery status of your package.

6. What is your return policy?

We offer a 30-day return policy on all products. If you’re not satisfied with your purchase, simply contact our support team, and we’ll guide you through the return or exchange process.

 

7. Why do delivery times vary?

Because we work with suppliers from multiple locations, delivery times may vary based on your location and the supplier’s country. Rest assured, we aim to deliver your products as quickly as possible.

 

8. Are the products on Klozin.com high quality?

Yes, we carefully select our suppliers and products to ensure that everything we offer is of the highest quality, providing great value to our customers.

 

9. Do you offer customer support?

Absolutely! Our customer support team is available 24/7 to help you with any questions or issues. Just reach out to us via email or our contact form.

 

10. How do I make a purchase?

Simply browse our store, add items to your cart, and proceed to checkout. You can pay using various secure payment methods, including credit cards and PayPal.

These FAQs can help build trust with your customers while clarifying key details about how your dropshipping business operates.

11-Will I receive the same product that I see in the picture?

Yes, the product you receive will match the pictures on our website. We work closely with our suppliers to ensure that the items listed accurately reflect the product you will receive. However, slight variations in color or packaging may occur due to different manufacturing batches or screen settings.

12-Where can I view my sales receipt?

Your sales receipt will be emailed to you immediately after completing your purchase. If you can't find it in your inbox, please check your spam or junk folder. You can also view your receipt by logging into your account on Klozin.com, where all your order details and receipts will be stored under your order history.

13-Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items. If an item is marked as "out of stock," we recommend checking back later or signing up for notifications so you'll be alerted when it becomes available again. You can also contact our customer support team for more information on restock dates.

14. How does your return policy work?

If you're not completely satisfied with your purchase, we offer a hassle-free 30-day return policy. Simply contact our support team within 30 days of receiving your item, and we'll provide you with instructions on how to return the product for a refund or exchange. The item must be in its original condition and packaging.

 
 
INFORMATION ABOUT US

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